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Notice of KEX User App Service Suspension

Notice of KEX User App Service Suspension

 

Dear Valued Users,

 

Thank you for your continued support of the KEX User App.

 

In response to the increasing cybersecurity threats and to further enhance system security and protect customer data, we will be conducting security upgrades to our information technology infrastructure. As a result, the KEX User App will be suspended from 1 November 2026 until further notice.

 

For any enquiries, please contact us via:

  • Customer Service Hotline: +852 3513 0888
  • Customer Service Email: HK.KEX.CS@kex.kln.com

 

We apologize for any inconvenience caused and appreciate your understanding and continued support.

 

KEX Express (Hong Kong) Limited

Update 27/10/2026
Call Us 3513 0888