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KEX Express Anti-Scam Alert

KEX Express Anti-Scam Alert

Fraudsters may impersonate logistics companies via SMS, WhatsApp, email, or phone calls, claiming that your parcel delivery has failed, address information is incomplete, the shipment is being held by Customs, or additional delivery/customs clearance fees are required. They may attempt to trick you into clicking suspicious links, making payments, or disclosing personal information.

Please note:

  • KEX Express will never ask for your bank account details, credit card information, or One-Time Password (OTP)
  • KEX Express will never request payment transfers to a personal bank account
  • KEX Express will never collect delivery, customs clearance, or other charges through unofficial links
  • To verify shipment status, please use the official KEX Express website, official WhatsApp channel, or contact our Customer Service Hotline at 3513 0888

If you receive any suspicious messages or calls, do not click on any links, make any payments, or disclose personal information. Please contact us immediately at 3513 0888 for verification.

KEX Express 

Update 07/10/2026
Call Us 3513 0888